Q. How can I request a book or article through interlibrary loan?

Answer

 You can submit an interlibrary loan request the following ways: :

  • RavenRequest - Submit a RavenRequest online from the library home page
  • Library databases - all the EBSCOhost, Gale, and ProQuest databases allow you to submit an interlibrary loan request from within the database
  • Library catalog - If you expand your search results to view items available at NHCUC libraries or libraries worldwide, you will see a blue button to request the item via interlibrary loan

We will accept a request via an email message sent to circulationdesk@franklinpierce.edu but we prefer that the methods listed above are used  to ensure that the information is complete.

View our interlibrary loan video tutorial for a step by step demonstration 

What is Interlibrary Loan (or ILL)?

Interlibrary Loan is the process by which materials not owned by the DiPietro Library are requested from another library.

Who can request materials via ILL?

Any current FPU student, faculty, or staff may request an ILL.  Local patrons should request ILL materials from their public library.

How long does it take for ILL's to arrive?

It depends on the material (book or article) and the library filling the request.  The DiPietro Library sends out most requests the day they are received.  Articles that are sent electronically may arrive as quickly as 24 hours, but you should plan on 3-5 days. Books that come from a distance may take 7-10 days.  

What if I need something faster than that?

We are not able to ‘rush’ items.  When planning your research process, allow the necessary time for any interlibrary loans to arrive.

What can I borrow?

You can submit requests to borrow books, articles, dissertations.  DVDs and audiocds may be requested but many libraries do not loan media formats.  We do not borrow videogames. Undergraduates wishing to borrow a dissertation will be referred to a Reference Librarian for research assistance.  You are responsible financially for any overdue fines assessed, for damage done to a borrowed item or if the item is lost.

If I am in a graduate program how do I get my items?

Articles are forwarded to you electronically and are yours to keep.  If you are at a location other than the Rindge campus, materials that must be returned to the lending library will be sent to your home address via FedEx.  You are responsible for returning the items to the DiPietro Library by the designated due date using a method that is insured and tracked (e.g. UPS or FedEx.).  If you attend the Rindge campus, you can pick up and return borrowed items at the circulation counter inside the library.

  • Last Updated Jun 18, 2018
  • Views 2
  • Answered By Eric Shannon

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